Support

Help for teams shipping client reports.

Use support for setup questions, integration checks, billing help, and agency rollout planning.

Reporting setup

Get help adding clients, connecting sources, applying brand settings, checking source permissions, and preparing the first report.

Account and billing

Ask about plan client limits, team access, subscription changes, agency rollout, invoices, and workspace ownership.

Common questions

Quick answers before you open a ticket.

Which sources can I connect?

GA4, Search Console, WooCommerce, Google Ads, Meta Ads, Shopify, BigCommerce, newsletters through Mailchimp or Klaviyo, Hotjar, Clarity, custom APIs, App Store, Play Store, Firebase app metrics, and app acquisition sources.

Can reports use client branding?

Yes. Client logos, colours, fonts, cover banners, dashboard views, secure report links, and PDF exports are part of the reporting workflow.

How does monthly delivery work?

Schedule branded PDF delivery to client emails, include AI summaries and suggestions, and attach source notes, goals, and annotations for the reporting period.

Can PDS help with agency onboarding?

Yes. Use the contact page with your client count, source list, and reporting goals so we can help map the rollout.

Send the source list. We will help you route it.

Include the platforms, client count, delivery schedule, and the reporting outcome you need.

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